ITAD RFPs Since 1999

RFP for ITAD: Template, Checklist and Questions to Ask

ITAMG has answered hundreds of IT asset disposition (ITAD) RFPs since 1999 for enterprise IT and procurement teams.

This guide explains how to build a ten-section ITAD RFP, verify responses with a 64-item checklist organized into eight groups, ask twelve categories of vendor questions, and evaluate qualified providers with a transparent 100-point scoring method.

Use it to source the full IT asset disposition workflow, from IT equipment inventory and secure logistics through data sanitization and destruction, chain of custody, IT equipment buyback and value recovery, electronics recycling, compliance evidence, audit reporting and contract carryover.

ITAMG is R2v3 and NAID AAA certified, rated 5.0 on Gartner Peer Insights, and has zero reported data breaches in 26+ years.

Published by ITAMG. Last reviewed August 2026.

What This ITAD RFP Page Includes

The ITAD RFP template, ten sections

Each section, the decision it supports, and the four pricing-critical areas where vague requirements prevent comparable responses.

The ITAD RFP checklist, 64 items in eight groups

What to settle before the ITAD RFP goes out, and what to verify with evidence after the responses arrive.

Twelve ITAD RFP question categories

One high-value question from each of 12 categories, with the evidence to request and the insufficient response to reject. The blank, production-use Buyer Workbook includes all 96 questions.

A two-stage evaluation method

Apply five qualification-gate groups covering twelve pass-or-fail checks, then score five ITAMG-recommended criteria weighted 30, 25, 20, 15 and 10 percent.

Free ITAD RFP consultation

A senior ITAMG specialist reviews your draft or helps build the RFP with you. Use the result with any provider you invite.

#1 Gartner-Rated ITAD Provider

Free ITAD RFP Consultation

ITAMG assigns a senior specialist to your ITAD RFP at no cost.

Send a finished draft for a line-by-line review, or build the document with ITAMG around the security, compliance, finance, real estate and technology requirements governing retired IT equipment.

Use the result with any provider you invite. A senior specialist responds within one business day.

Looking for the files? Skip to the free toolkit.

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R2v3 and NAID AAA certified. SOC 2 compliant. Rated 5.0 on Gartner Peer Insights. Zero reported data breaches in 26+ years.
After working with many Asset Disposition vendors, ITAMG is by far the BEST!
Industry: Healthcare and Biotech | Function: IT Services | Firm size: 50M - 250M USD | Source: Gartner Peer Insights
FREE ITAD RFP TOOLKIT

Review the Four-File ITAD RFP Toolkit

Use four individual files for three practical jobs: draft and issue the solicitation with the Master Template, run the live evaluation in the blank production-use Buyer Workbook, and understand the intended workflow through the completed fictional example. The DOCX and PDF are two formats of the same Master Template.

The consultation is optional. Review the files and access requirements on the dedicated toolkit page.

Four individual files. Three practical jobs. One coordinated ITAD RFP workflow.

Featured

Review the Complete ITAD RFP Toolkit

The toolkit includes the editable Master Template, its fixed-layout PDF, a blank production-use Buyer Workbook and a completed fictional example. The Master defines what bidders must answer. The blank workbook manages live buyer decisions. The completed example is reference-only and must not be used as production data.

  • DOCX ITAMG-ITAD-RFP-Master-Template.docx
  • PDF ITAMG-ITAD-RFP-Master-Template.pdf
  • XLSX ITAMG-ITAD-RFP-Buyer-Workbook.xlsx
  • XLSX ITAMG-ITAD-RFP-Buyer-Workbook-Completed-Example.xlsx

Complete a short business-information form and accept the Buyer Resource License on the toolkit page. No charge. No consultation is required.

DOCX + PDF
ITAMG ITAD RFP Master Template
01
XLSX
Blank Buyer Workbook
02
XLSX
Completed Fictional Example
03
4Files
ITAD RFP
Master
Template
43Pages
DOCX + PDF43 pagesEditable and fixed-layout formats

ITAMG ITAD RFP Master Template

Draft and issue a structured enterprise RFP for IT asset disposition services with buyer completion fields, bidder instructions, response schedules and a two-stage evaluation method.

Reduce blank-page drafting and make vendor scope, evidence and commercial responses more comparable.

  • Ten RFP sections, including four pricing-critical sections
  • Forty-eight core vendor questions across 12 categories
  • Five qualification-gate groups covering 12 pass-or-fail checks
  • Five weighted criteria with 25 criterion-specific scoring anchors
  • Seven conditional modules for enterprise and specialized requirements

Best for the procurement owner preparing the document bidders will receive and complete.

See everything included in the Master Template

Front matter: how to use the template, buyer completion and approval fields, the RFP schedule and bidder instructions, the two-stage evaluation method, and the fictional-example removal checks.

Ten drafting sections. One to five: purpose and background, scope of work, asset inventory and volumes, vendor qualifications and certifications, data security requirements.

Six to ten: chain of custody, reporting and documentation, service levels, commercial terms and value recovery, references and evaluation process.

Appendix A: vendor response questionnaire. Appendix B: scope, responsibility, service-level, evidence and acceptance schedules. Appendix C: qualification, facility-tour and demonstration requirements.

Appendix D: pricing response structure and evaluated scenarios. Appendix E: contract carryover checklist. Appendix F: conditional enterprise modules. Appendix G: definitions, authoritative sources and use notice.

Seven conditional modules: multi-site, global and cross-border, data center, remote workforce, leased assets, transaction separation, and regulated environment.

Live official-source links, dated buyer review fields, and a complete acronym key.

ITAMG ITAD RFP Resource
Buyer Workbook
Tabs total13
Questions96
Checklist items64
Gate groups05
Qualification checks12
Scoring anchors25
XLSX100 points
XLSX13 tabs total: one step-by-step guide plus 12 connected working tabs.Blank production use plus fictional reference

ITAMG ITAD RFP Buyer Workbook

Use the blank workbook to plan the ITAD procurement, collect consistent IT asset scope and pricing inputs, compare providers under the same assumptions and document the award. Use the completed workbook only as a fictional reference for how the workflow fits together.

Make scope, pricing, eligibility, evaluator judgment, approvals and contract carryover auditable.

  • Eight readiness groups containing 64 checklist items
  • All 96 vendor questions across 12 categories
  • Pricing inputs and normalized cost comparison
  • Five gate groups covering 12 qualification checks
  • Five weighted criteria totaling 100 points with 25 scoring anchors

The blank workbook is for production use. The completed workbook contains fictional data and is reference-only.

See how the two Buyer Workbook files differ

How to Use This Workbook explains the workflow. Start Here, Program and Scope, Sites Assets Volumes, and Readiness Checklist establish the operating profile, the objectives and owners, the site and volume baseline, and the readiness items to clear before issue.

Questions Requirements, SLA Evidence Due Diligence, Pricing Inputs, and Cost Comparison filter the question bank, define measurable service levels and evidence, collect comparable commercial inputs, and normalize total evaluated cost.

Qualification Gates, Weighted Scoring, Decision Carryover, and Sources Definitions apply the pass-or-fail checks, score qualified bidders, record the award and its exceptions, and preserve sources, definitions and review fields.

ONE COORDINATED WORKFLOW

From IT Asset Scope to Contract Carryover

STEP 01

Build the ITAD Scope

Use the blank Buyer Workbook to record sites, assets, volumes, risks, owners, commercial assumptions and evaluation rules.

STEP 02

Issue the ITAD RFP

Move the approved requirements and selected questions into the Master Template, then issue the editable document to invited bidders.

STEP 03

Compare ITAD Proposals and Decide

Return to the blank workbook to normalize pricing, apply qualification checks, score eligible responses and carry accepted commitments into the agreement.

BUILT FOR TRACEABLE PROCUREMENT

Traceable ITAD Buyer Tools With Published Sources and Review Dates

IT Asset Management Group uses stable identifiers for RFP sections, questions, qualification checks and scoring criteria so buyer decisions can be followed from drafting through evaluation and contract carryover.

Each file is clearly labeled for its role, format and intended use.

  • Created by IT Asset Management Group
  • Four individual files for three practical jobs
  • Completed workbook uses fictional data for reference only
  • Official-source links and dated review fields
  • ITAMG identity, website and origin watermark throughout
  • Master Template independently reviewed for content, structure, accessibility, privacy, links and visual integrity

These resources are buyer tools, not legal advice. Legal, security, privacy, tax, environmental, trade, accessibility, finance and operational teams should confirm applicability and final terms before issue.

Review the ITAD RFP Toolkit or Continue to the Guide

Review all four files and their three practical jobs on the dedicated toolkit page. If you want the reasoning behind the structure, continue to the guide for when to run an ITAD RFP, who to invite, how to write each section, which questions to ask and how to evaluate responses.

Plan the Procurement

Run an ITAD RFP When Competition Can Change the Outcome

A formal ITAD RFP is useful when competition can materially improve service scope, IT equipment logistics, data security, value recovery, evidence or accountability. Start with the six signals below, then qualify the ITAD provider shortlist before anyone receives the document.

01

The ITAD Services Agreement Is Nearing Renewal

Begin 90 to 180 days before expiration so the team can evaluate, conduct diligence, negotiate exceptions and transition without renewing by default.

02

IT Asset Disposition Scope Has Outgrown the Agreement

New sites, asset classes, countries, data center work or remote-device recovery can make the original service and pricing model incomplete.

03

An ITAD Audit Exposed a Reporting Gap

A missing certificate field, unreconciled serial number or undisclosed downstream processor is a reason to require comparable evidence before assets move.

04

IT Equipment Value Recovery Cannot Be Reconciled

Test the market when gross proceeds, deductions, service charges, unsold-asset treatment or payment timing cannot be explained line by line.

05

A Merger, Divestiture or Site Exit Changed IT Asset Volume

Require unit rates and volume bands so every provider shows how logistics, labor, pricing and recovery change when forecast counts move.

06

ITAD Service Performance Slipped Measurably

Document the location, missed requirement, evidence and business consequence so every responder addresses the same failure and proposed remedy.

Build the ITAD Provider Shortlist From Verifiable Sources

Start with the official SERI R2, i-SIGMA NAID AAA, RIOS and e-Stewards directories. The EPA overview of certified electronics recyclers adds context. A corporate logo does not prove that the receiving facility and required service are in scope.

Facility and service scope Verify the certificate number, receiving location, covered activity and expiry.
Security and custody controls Verify the media-specific sanitization method, processing location, custody handoffs, exception path and serialized evidence.
Delivery and viability Separate direct from subcontracted coverage, then check asset mix, volume capacity, insurance, continuity and commercial limits.

Invite three to five qualified providers when the evaluation team can assess every response consistently. Include the incumbent when the team needs a comparable record of current pricing, performance and commitments.

Build a Response-Ready RFP

Set the Decisions First, Then Build the ITAD RFP

A response-ready ITAD RFP starts with accountable owners; a baseline of sites, IT asset classes and equipment volumes; data sanitization or destruction requirements; secure logistics and chain-of-custody controls; one comparable commercial model; and an evaluation method published before responses arrive.

Step 01

Name ITAD Program Owners and Approvals

Record security, compliance, finance, real estate, technology and procurement requirements, evidence needs and exception authority before drafting.

Step 02

Define IT Asset Scope and Equipment Volumes

Specify sites, countries, IT asset classes, access windows, estimated equipment quantities, work locations and responsibility for de-racking, packing, secure transport, data sanitization, remarketing, recycling and reporting.

Step 03

Set Data Sanitization Requirements by IT Asset Class

Name NIST SP 800-88 Rev. 2 or the buyer-approved standard, the method, processing location, verification, failed-media path and serialized evidence.

Step 04

Price One ITAD Service Scenario

Separate fixed and variable charges, logistics, labor, minimums, surcharges, deductions, IT equipment buyback or resale proceeds, unsold assets and settlement timing.

Step 05

Publish ITAD Qualification Gates and Scoring

Set qualification gates, weighted criteria, evaluator instructions and evidence requirements before release, then document every score and approved exception.

Before release, convert each requirement into a field the responder must complete. Name the required artifact, format, owner, delivery point, timing and exception route. If volume is uncertain, publish a range and ask for rates at the low, expected and high case. If a service is optional, separate it from mandatory scope. Give every bidder the same written clarifications, freeze the approved baseline, and require an exception schedule that identifies every deviation instead of burying qualifications in narrative. That discipline is what makes the responses comparable.

Ten-Part ITAD RFP Build Matrix

The ten ITAD RFP parts below show the decision, evidence and commercial behavior each section must control.

Eight checklist groups: internal readiness, scope and volumes, certifications, data security, chain of custody, compliance obligations, commercial terms, and evaluation and award.
Ten ITAD RFP template parts mapped to the eight checklist groups
Template partWhen and checklist groupWhat it controls
1. Purpose and backgroundBefore issue
Internal readiness
Business event, goals, schedule, decision authority, approvals and implementation target.
2. Scope of workBefore issue
Scope and volumes
Included services, sites, responsibilities, outputs, exclusions, subcontractors and change-control pricing.
3. Inventory and volumesBefore issue
Scope and volumes
Asset classes, condition, ownership, volume bands, schedule waves and comparable unit rates.
4. Qualifications and certificationsVerify after response
Certifications
Legal identity, ownership, insurance, certificate numbers, facility scope, expiry and change notice.
5. Data securitySet before issue
Data security
Clear, Purge or Destroy decisions, processing location, verification, failed media and serialized evidence.
6. Chain of custodySet and verify
Chain of custody
Handoffs, seals, transport, scans, reconciliation, downstream transfers, exceptions and retained records.
7. Reporting and documentationSet before issue
Compliance obligations
Required fields, file formats, delivery clocks, corrections, exports, incident duties and retention.
8. Service levelsSet before issue
Evaluation and award
Metric, target, clock, evidence source, exclusions, escalation, reporting cadence and remedy.
9. Commercial terms and recoveryVerify after response
Commercial terms
Charges, deductions, unsold assets, taxes, currency, settlement timing and one worked pricing scenario.
10. References and evaluationBefore and after
Evaluation and award
Comparable references, qualification gates, weighted criteria, evaluator evidence and approved exceptions.
Review the four files on the dedicated toolkit page. The DOCX and PDF are two formats of the same Master Template. Use the blank Buyer Workbook for production work, and use the completed fictional example for reference only.
Get the Free ITAD RFP Toolkit
Expose Risk and Capability

ITAD RFP Questions That Require Evidence, Not a Yes

The strongest ITAD RFP questions make the responder show a control, artifact or calculation for each IT asset disposition requirement. Each category below pairs one procurement question with the evidence to request and the weak or unverifiable answer to reject.

Use these questions with every qualified provider, including ITAMG. Score the evidence, not the confidence of the presentation. A confirmation question such as “Are you certified?” is weak because it does not identify the certificate, receiving facility or covered service.

Twelve ITAD RFP vendor questions with evidence requirements and weak answers to reject.
CategoryStrongest procurement questionVerification standard
01Data security and destructionQuestion to ask

Which sanitization method applies to each asset class and data classification, where will it occur, how is it verified, and what happens when media fails?

Evidence required

A media-specific Clear, Purge or Destroy plan, processing location, verification method, failed-media path, exception owner and serialized record.

02Pricing and value recoveryQuestion to ask

Show the calculation that turns one resold asset into a line on our settlement report under the common pricing scenario.

Evidence required

Gross proceeds, every deduction and service charge, unsold-asset treatment, unit rates, timing and worked arithmetic.

03Scope and service levelsQuestion to ask

How is each service level measured, which exclusions apply, and what escalation and remedy follow a missed target?

Evidence required

The metric, target, clock, evidence source, owner, cadence, exclusions, escalation route and remedy.

04CertificationsQuestion to ask

What is each certificate number, which receiving facility and service does it cover, when does it expire, and how are status changes reported?

Evidence required

Current certificate, named facility, covered activity, expiry, official directory record and current SOC 2 evidence requested directly.

05Regulatory complianceQuestion to ask

For each buyer-identified requirement, which control applies, what evidence is delivered, who owns exceptions, and when is incident notice due?

Evidence required

A requirement-to-control-to-evidence map with owner, delivery point, audit right, incident duty, exception process and buyer-set retention.

06Chain of custodyQuestion to ask

Where can custody fail in your process, and which control, reconciliation rule and retained record reveal each exception?

Evidence required

Every handoff, responsible party, transport control, scan, reconciliation rule, exception owner, escalation and retained record.

07Reporting and documentationQuestion to ask

Provide a redacted sample of every report and certificate we receive, including required fields, delivery timing and the correction process.

Evidence required

The actual redacted artifacts with identifiers, fields, file format, timing, correction path and export options visible.

08Environmental and ESGQuestion to ask

For each disposition pathway, where does material go, which units and weights are reported, and what retained record proves the outcome?

Evidence required

Named destinations, certified scope, reuse and recycling definitions, denominator, units, weight, exceptions and buyer-retained report.

09Downstream partnersQuestion to ask

Which downstream partners, facilities and material streams may handle our assets, and how will substitutions be disclosed and approved?

Evidence required

Named partners and facilities, material streams, certification scope, audit evidence, transfer controls and advance substitution notice.

10Provider viabilityQuestion to ask

How long have you operated under current ownership, and what financial, insurance, continuity and reported data-breach evidence can you provide?

Evidence required

Ownership history, operating tenure, financial and insurance documents, continuity plan and direct incident-history answer.

11Portal and engagementQuestion to ask

During the demonstration, trace one client-approved redacted or representative test record from pickup through settlement and export it.

Evidence required

Status history, exceptions, permissions, audit history, report export and required API, SSO or ServiceNow fields.

12Reuse Rate and Average Sale PriceQuestion to ask

What share of our assets is likely to be reused, and how will realized sale price, deductions and unsold assets be reported?

Evidence required

Reuse definition, counted population, asset mix, gross proceeds, deductions, unsold treatment, settlement arithmetic and cadence.

ITAMG developed these question patterns from experience answering hundreds of ITAD RFPs since 1999. The useful answer is the one an evaluator can verify, score and carry into the agreement.

Evaluate and Award

Qualify First, Then Score ITAD RFP Responses

Use two visible stages: mandatory qualification gates, then weighted scoring for providers that pass. Price and presentation quality must never offset an unmet security, custody, compliance or proposal requirement.

Stage 1

Five Pass-or-Fail ITAD Vendor Qualification Gates

A gate group passes only when every applicable underlying check passes. A Conditional result requires documented approval before Stage 2.

  1. Submission Integrity and Evaluator Governance Complete, conforming submission; material exceptions identified; conflicts of interest disclosed and resolved.
  2. Provider Eligibility and Legal Compliance Contracting entity, facilities, insurance, financial review, certification scope and applicable legal or compliance reviews verified.
  3. Security, Custody and Downstream Control Data sanitization and destruction, failed-media handling, chain of custody, transport, reconciliation, subcontractors and downstream providers accepted.
  4. Operational Capacity and Technology Fit Capacity and continuity demonstrated across applicable scenarios; portal, reporting, access, export, integration, retention and exit requirements pass review.
  5. Commercial and Contractual Acceptability Pricing submission validates correctly; required incident, audit, evidence, change-notice, corrective-action and contract-carryover controls are accepted or formally excepted.
Stage 2

Five Weighted ITAD Vendor Evaluation Criteria Totaling 100 Percent

ITAMG recommends these weights as a starting model. Buyers should adjust and publish the final percentages before issue.

Require each evaluator to cite the response page, artifact or demonstration that supports a score. Score independently before the consensus meeting, reconcile material differences in writing, and never convert a missing answer into a neutral midpoint. Use one buyer-defined pricing scenario for every provider so recovery assumptions and deductions cannot make unlike offers appear comparable.

Recommended ITAD RFP weighted scoring criteria
CriterionWeightScore for
Service expertise and solution quality30%Scope-specific methods, evidence, failure modes, implementation and answer completeness.
Total evaluated cost and value recovery25%Charges, assumptions, deductions, modeled recovery, unsold assets and settlement mechanics.
Customer focus and responsiveness20%Ownership, communication, escalation, issue handling and evaluation-period performance.
Breadth of services and program fit15%Required asset, site, service, geography, reporting, integration and delivery coverage.
Financial and organizational viability10%Ownership, finances, insurance, tenure, continuity and agreement-term support.
Scoring Method

ITAD RFP Scoring Formula and Five-Point Scale

Criterion points = approved criterion weight × average approved score ÷ 5. Add the five criterion-point results for a total out of 100.

  1. 5Complete, scope-specific and independently verifiable.
  2. 4Complete with minor, low-risk gaps.
  3. 3Acceptable with documented assumptions.
  4. 2Material gaps, exceptions or weak evidence.
  5. 1Nonresponsive or contradicted.

ITAD Processing Facility Tour

Check secure receiving, serial capture, cameras, badge access, media-appropriate equipment, certificate quality control and downstream staging. Record every observation against the response.

ITAD Reporting Portal Demonstration

Trace one approved redacted or representative test record from pickup through settlement. Test search, status, exceptions, permissions, audit history, export and required integrations.

Carry ITAD RFP Commitments Into the Contract

Carry service-level rules and remedies, report formats, pricing calculations, downstream substitutions, exceptions and certification-scope notices into the agreement with owners and acceptance tests.

Before selection, resolve every material exception and record the final evidence, score, approver and negotiation outcome. The award memo should show which provider passed each gate, how weighted points were calculated, why any assumption changed, and which accepted commitments must appear in the statement of work, service levels, pricing exhibit or reporting schedule.

ITAD RFP Evaluation Methodology and Limitations

ITAMG developed the method from experience answering hundreds of ITAD RFPs since 1999 and recurring decision factors in 20 verified Gartner Peer Insights reviews.

Reviewers mentioned service expertise 16 times, overall cost 13, customer focus and responsiveness 12, breadth of services 9, and financial or organizational viability 3. Those counts inform the criteria, not the percentages. The weights are ITAMG's recommended starting model, not a market survey, and should be adjusted before issue.

The reviewers did not assign weights, and their evaluations were not necessarily formal RFPs. The set describes ITAMG customers, is not a representative market survey, and skews below 250 million USD in revenue. Methodology last reviewed August 2026.

Proof Beside the Ask

Buyer Proof and a Final ITAD RFP Consultation

ITAMG is an IT asset disposition provider serving enterprise IT and procurement teams with secure logistics, data destruction backed by NAID AAA certification, documented chain of custody, IT equipment buyback and value recovery, electronics recycling, compliance evidence and audit-ready reporting.

5.0Gartner Peer Insights
4.9Google, 100+ verified reviews
A+BBB accredited rating
Read every ITAMG review on Gartner Peer Insights
Verified Client Reviews
★★★★★

Responsive, Comprehensive and Cost-Competitive

“We spoke with a few providers and quickly found ITAMG to be the best option for our needs. Their team was the most responsive, comprehensive in their information and quote, and very competitive in cost.”

Source: Gartner Peer Insights. Industry: IT Services | Function: IT Services | Firm size: 50M - 250M USD

★★★★★

Supports Complex Enterprise Requirements

“Being such a large organization with many custom needs, this company does it all with the highest quality and knowledge in the industry”

Source: Gartner Peer Insights. Industry: Healthcare and Biotech | Function: Supply Chain | Firm size: 10B - 30B USD

★★★★★

Return on Capital, Custody and Audit-Ready Reporting

“Return on capital, chain-of-custody, tracking, plus audit ready reporting”

Source: Gartner Peer Insights. Industry: Consumer Goods | Function: Marketing | Firm size: 50M - 250M USD

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and PEER INSIGHTS is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

Treat public ratings and testimonials as a starting point, then validate the operating controls behind them. Ask comparable references about implementation, missed pickups, inventory exceptions, report corrections, escalation speed, settlement accuracy and how the provider handled an issue that crossed security, logistics and finance.

Before award, confirm that the legal entity, receiving facility, proposed team, certifications, insurance, downstream network and portal shown during diligence are the ones named in the response and agreement. Record any substitution, limitation or unresolved assumption beside the evaluator's decision. Proof is useful when it survives that trace from claim to contract.

Continue the Research

Continue Your ITAD RFP Research

Use these four buyer guides to verify the shortlist and these five ITAD service pages to connect RFP requirements to the work the selected provider must perform.

4 related articles5 service pages
Related Articles

ITAD Guides to Read Before the RFP Goes Out

Guide
Vendor selection

How to Choose the Right ITAD Vendor

The evaluation factors that separate one ITAD provider from another, and how to weigh them before an RFP goes out.

Guide
Market Landscape

Top ITAD Companies in 2026

A transparent ranking of US ITAD companies by verified Gartner Peer Insights reviews, including how to verify it yourself.

Guide
Certification scope

What Does R2v3 Mean?

The certification an ITAD RFP should ask about by scope rather than by logo, and what the standard actually requires.

Guide
ITAD Basics

What Is IT Asset Disposition?

What ITAD covers, what a full service includes, and how to tell one supplier's scope from another's.

ITAD RFP FAQ

Additional ITAD RFP Questions for Enterprise Buyers

These answers cover ITAD procurement versus IT asset management, RFP timing, in-house versus outsourced disposition, global and multi-site programs, and how Gartner research applies to IT asset disposition.

What is ITAD procurement, and how does it differ from IT asset management?

ITAD procurement defines, sources, evaluates, contracts and governs services for retired IT assets. IT asset management governs assets across their lifecycle. ITAD procurement governs their controlled exit from use, including custody, sanitization, reuse, recycling, reporting and settlement. IT asset disposition is broader than IT asset disposal because it includes reuse, resale and value recovery when equipment retains market value.

How long does a formal ITAD RFP process take?

ITAMG recommends planning six to twelve weeks from issue through award, with distinct periods for responder questions, evaluation, references or facility review, negotiation and transition. Begin 90 to 180 days before contract expiration when renewal timing applies.

Should IT Asset Disposition Run In-House or Through an Outside Provider?

An in-house program can fit an organization that already operates approved sanitization, secure logistics, downstream recycling, reporting and audit controls at the required scale. Compare that complete control environment, retained risk, capacity and cost with an outside provider's evidence, insurance and accountability.

Does Gartner currently publish a Magic Quadrant for IT asset disposition?

Gartner does not currently publish an ITAD Magic Quadrant. Gartner covers the category through a Market Guide, Peer Insights reviews and other research. Before relying on market research or ratings, verify the current publication, scope and date.

What changes for a global or multi-site ITAD RFP?

Add a location schedule with country, legal entity, asset types, estimated volume, access rules, buyer-identified legal requirements, receiving facility, direct or subcontracted service, cross-border restrictions, currency, tax treatment and reporting language. Require one data model, one exception process and a regional escalation plan.

Free ITAD RFP Consultation

Get a Free Review of Your ITAD RFP

Send ITAMG a draft for a line-by-line review, or build the IT asset disposition RFP with a senior specialist. You can use the finished document with any qualified provider.