ITAMG Data Center Services

Data Center Decommissioning for TierPoint Customers

Data center decommissioning for TierPoint customers requires a clear division between operator support and the retirement of customer-owned hardware. ITAMG provides equipment removal, data destruction, secure transport and disposition reporting for the assets your organization approves.

Assign each task once, from remote-hands support through the final asset report. ITAMG scopes the retirement work around the site access and services confirmed by your authorized TierPoint contact.

Defined responsibility

Separate customer approvals, operator support and ITAMG’s removal and disposition work.

Coordinated physical work

Align the approved inventory with site access, handling and collection arrangements.

Complete asset records

Specify custody, data-treatment and recovery records before work begins.

Plan Decommissioning at Your TierPoint Deployment

Request an ITAMG consultation for customer-owned equipment at a U.S. TierPoint facility. Review the retirement inventory, operator support, access arrangements and required reporting.

5.0 / 5 Gartner Peer Insights A+ BBB Accredited Business
Since 1999 Enterprise IT asset disposition
R2v3 Certified NAID AAA Certified RIOS Certified SOC 2 Compliant

Data sanitization aligned with NIST SP 800-88 Rev. 2.

  1. Discuss the project Review the equipment, location, deadline and data-security requirements.
  2. Confirm the work Identify removal, destruction, transport and reporting needs, plus any site approvals.
  3. Prepare for a quote Establish the inventory and access information needed to price the agreed scope.

An equipment inventory is useful for the follow-up discussion; it is not required to complete this initial form.

Project Consultation ITAMG

Request a Decommissioning Consultation

Share your contact and service details. ITAMG will follow up to discuss the project and the information needed for a quote.

Loading the consultation form. You can also call ITAMG at 877.625.4872.

Retirement Scope

Define TierPoint Customer Equipment Decommissioning

ITAMG scopes the removal and disposition of customer-owned equipment, with operator support and customer release decisions identified separately.

List the servers, storage, switches, racks and accessories approved for retirement. Confirm ownership before including equipment supplied through hosting, managed services or a lease. Obtain authorized hardware release after workload, network and retained-equipment dependencies are resolved.

The ITAMG work package can include de-racking, packing, data destruction, collection and asset recovery or recycling. Facility infrastructure, contract termination and migration delivery need their own owners and scope. A retirement project should not leave those tasks implied.

Work Responsibilities

Coordinate TierPoint Remote Hands and Equipment Removal

TierPoint’s remote-hands services can overlap with physical preparation tasks, so define what the operator will do before assigning ITAMG’s removal work.

TierPoint’s remote-hands guidance describes portal requests, equipment inventory, vendor escorts, cabling and racking assistance. Confirm the work ordered for your deployment and identify the handoff to ITAMG. Those published capabilities do not establish your facility’s complete exit procedure.

  1. Authorized customer contacts

    Approve the retirement inventory, resolve dependencies and authorize shutdown and release.

  2. Authorized facility contact

    Confirm site access, required documentation, loading arrangements and any operator support requests.

  3. Operator support team

    Perform the specifically ordered remote-hands or facility tasks, with completion recorded by the responsible contact.

  4. ITAMG project team

    Perform the agreed equipment removal, packing, custody handoff and contracted disposition services.

Discuss Your TierPoint Equipment Removal

Request a Consultation

Data and Reporting

Data Destruction and Asset Records for TierPoint Customers

Specify the data-treatment method and asset records for retired TierPoint customer equipment before the physical work is scheduled.

ITAMG offers erasure or physical destruction, performed onsite or at its facility. Select the method against your security policy, media and reuse plan. Onsite treatment needs confirmed permission, working space and pricing; offsite processing needs a defined collection and custody arrangement.

Require the records to connect collected equipment with completed treatment and final disposition. Identify how detached drives, failed erasure and inventory discrepancies will be handled. Use NIST SP 800-88 Rev. 2 to frame sanitization decisions without treating a service order as proof that treatment has occurred.

Quote and Deliverables

TierPoint Customer Decommissioning Costs and Deliverables

Price ITAMG’s removal and disposition scope alongside any separately ordered operator work, with a clear record of what each party will deliver.

Provide the equipment quantities and models, packing requirements, approved hours, loading conditions and data-treatment instructions. Identify work already assigned to the operator so the ITAMG quote reflects the remaining agreed tasks. Confirm how quantity changes, additional visits or unresolved access requirements would affect the price.

Agree the recovery terms for eligible hardware and the reporting scope for collected, destroyed, resold or recycled assets. Assign final inventory review and exception resolution to a named customer contact. Physical equipment removal and contract or service termination need separate completion checks.

ITAMG’s R2v3, NAID AAA and RIOS credentials support the relevant processing services. Trained, insured and background-checked technicians support the removal work, with the project scope identifying the transport and reporting arrangements.

Data Center Directory

TierPoint Data Centers and Facility Planning Resources

ITAMG’s TierPoint directory provides facility identification while your customer agreement establishes the deployment and authorized contacts.

Use the TierPoint data center directory to locate the relevant facility context. Verify the exact building and customer space before submitting access or work requests, especially when a market has more than one facility.

For additional markets, browse the main data center directory and the decommissioning locations hub. Keep separate release lists and site contacts for each location in a multi-site retirement.

Service Questions

TierPoint Customer Decommissioning Questions

Should TierPoint remote hands or ITAMG remove the equipment?

Assign the tasks according to the operator service order and ITAMG project scope. Confirm who performs any preparation, de-racking, packing and collection work, and who documents the handoff. The objective is a complete work package with one responsible party for each task.

Does a remote-hands request cover data destruction and asset recovery?

Confirm the services actually ordered. A request for physical support does not by itself establish the media-treatment method, recovery terms or asset records for the retirement. Specify those deliverables in the relevant service scopes.

What site approvals are needed before ITAMG removes equipment?

Have your authorized TierPoint contact confirm crew access, permitted work and loading arrangements before onsite work is scheduled. ITAMG’s project scope should match the tasks and approvals for your customer space.

Plan With ITAMG

Plan Your TierPoint Equipment Retirement With ITAMG

Discuss the inventory, data-security requirements, access conditions and target date with ITAMG. We will identify the removal, transport and reporting details needed to quote your project.

ITAMG Credentials R2v3 Certified NAID AAA Certified RIOS Certified
Request a Consultation