Data Center Decommissioning Services for Digital Realty Customers
Data center decommissioning services for Digital Realty customers cover the retirement of customer-owned IT equipment at US facilities. ITAMG helps enterprise teams coordinate inventory, physical removal, data destruction, secure transport and disposition reporting around their approved facility requests.
Link the approved asset batch to the Digital Realty work request, visitor arrangements and outbound collection plan before scheduling removal.
Define the customer assets
Separate the enterprise equipment batch from operator-owned infrastructure.
Coordinate operator support
Identify work already ordered and the handoff to the retirement team.
Document asset disposition
Reconcile collected hardware, data treatment, recovery and recycling.
Plan Your Digital Realty Decommissioning
Request a consultation about the customer-owned equipment in your Digital Realty deployment. ITAMG will discuss the removal scope, data requirements and information needed to prepare a quote for your equipment retirement.
Data sanitization aligned with NIST SP 800-88 Rev. 2.
- Discuss the project Review the equipment, location, deadline and data-security requirements.
- Confirm the work Identify removal, destruction, transport and reporting needs, plus any site approvals.
- Prepare for a quote Establish the inventory and access information needed to price the agreed scope.
An equipment inventory is useful for the follow-up discussion; it is not required to complete this initial form.
Request a Decommissioning Consultation
Share your contact and service details. ITAMG will follow up to discuss the project and the information needed for a quote.
Loading the consultation form. You can also call ITAMG at 877.625.4872.
ITAMG Decommissioning Services for Digital Realty Customers
ITAMG helps Digital Realty customers retire customer-owned servers, storage and networking equipment at US facilities, with removal, data treatment, secure transport and asset reporting agreed in the project scope.
ITAMG can reconcile your retirement inventory, de-rack and pack released equipment, arrange erasure or physical destruction, and assess eligible hardware for resale or recycling. Identify leased assets, operator-owned infrastructure and systems that must remain live before authorizing the removal list. In the project scope, distinguish physical decommissioning tasks at the deployment from IT asset disposition: data treatment, resale or recycling, and asset reporting.
Digital Realty’s Remote Hands support may cover tasks your account has already ordered. Assign those tasks and ITAMG’s work in one responsibility list, including the custody handoff and final reporting. ITAMG provides an independently contracted service; the customer arranges its operator requests and access permissions.
Prepare Digital Realty Requests for Equipment Removal
Keep the equipment list and related Digital Realty request numbers together so the site team and collection crew work from the same retirement scope.
Digital Realty’s public Remote Hands request documentation lists planned equipment de-installation and the account permission needed for Remote Hands tickets. Its visitor documentation separately describes access details, including escort information when applicable. These describe global request capabilities, not an approved work order or a universal US facility procedure.
Keep the proposed pickup contingent on the agreed work and access approvals. If a request changes, update the equipment and request record so the on-site team and collection crew do not work from different versions of the scope. The Facility Access documentation and incoming-shipment overview identify the boundaries of those public request descriptions.
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Account permission and request owner
Have the customer administrator confirm who can submit the relevant Remote Hands and access requests. Record the account contact responsible for each request.
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Site, location and asset batch
Use the same building and customer-space identifiers in the request and removal inventory. Identify the exact hardware and equipment that must remain untouched.
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Planned de-installation work
Attach a clear description of the equipment and tasks. Keep the resulting work-request reference with the asset batch and identify what the operator will actually perform.
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Visitors and escorts
Prepare crew identities, dates and the customer escort contact if required. Confirm facility approval before assuming that a visitor request grants access.
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Badge and access changes
Identify any access changes needed after work. A badge or access-termination request is separate from service cancellation and the equipment-disposition record.
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Outbound collection and release
Confirm the pickup arrangements directly with the site team. Digital Realty’s public shipment API describes incoming shipments, so it should not be treated as instructions for outbound retirement collection.
Discuss Your Equipment Retirement With ITAMG
Request a ConsultationData Destruction and Asset Recovery for Digital Realty Customers
Give every customer equipment group an approved destination and associated media treatment before it is packed or released.
Distinguish hardware staying in service, equipment being redeployed, assets for resale assessment and material for recycling. ITAMG can scope erasure or physical destruction on-site or at an ITAMG facility. The customer’s data policy determines which treatment and location are acceptable.
Share models, configurations, quantities and condition for equipment that may have resale value. Ask the proposal to state valuation assumptions, assessment requirements and how service charges and recovery are settled. A support ticket for moving hardware does not, by itself, define these disposition decisions.
ITAMG holds R2v3 and NAID AAA certification and supplies the agreed serialized destruction or recycling records. Specify which asset identifiers must appear in the report and how inventory exceptions will be resolved before the project is accepted.
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Approve the equipment outcome
Attach the destination and data instructions to the asset batch, including any drives treated separately.
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Document transfer and exceptions
Match the physical equipment to the release list and record custody at the agreed collection point.
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Reconcile final records
Review treatment evidence, equipment outcomes and approved changes against the collected inventory.
What Should a Digital Realty Customer Retirement Proposal Include?
The proposal should price the agreed equipment work and identify the evidence needed to accept its completion.
Provide ITAMG with the inventory, physical tasks, media treatment and reporting requirements, alongside operator work already arranged. ITAMG’s national decommissioning service overview explains the shared removal and disposition sequence. Confirm facility-specific access, service termination and space-return requirements through your account contact.
| Proposal item | Question to resolve |
|---|---|
| Asset and site scope | Which facility, customer space, equipment batch and rack components are included? |
| Work already arranged | Which operator or other provider tasks have been ordered, and where does each handoff occur? |
| Security and logistics | Where is data treated, who packs and releases the equipment, and who accepts custody? |
| Completion records | What asset report, treatment evidence, recovery settlement and exception record will the customer receive? |
Digital Realty Data Centers and Facility Directory
The Digital Realty directory groups facility listings by operator. This ITAMG service resource addresses customer-owned equipment at US facilities; verify the country, current facility and customer deployment in your account records before preparing the work scope.
Browse Digital Realty data center directory.
Use the listings for facility identification. Your customer agreement and current facility instructions establish access, work approvals and collection requirements; a directory entry does not grant permission to remove equipment.
For local equipment-removal planning, use ITAMG’s resources for Dallas / Fort Worth decommissioning, Houston decommissioning, New York City decommissioning, and Ashburn / Northern Virginia decommissioning. Confirm the actual municipality and facility before arranging the work; metro coverage can include nearby cities.
Digital Realty Data Center Decommissioning Questions
Who arranges facility access for ITAMG work at Digital Realty?
Your authorized account contact arranges the applicable Digital Realty requests and access permissions. ITAMG provides an independently contracted equipment-retirement service; agree the crew, tasks, work window and custody handoff before scheduling removal.
Can ITAMG work around Digital Realty Remote Hands tasks?
A project can allocate agreed tasks to operator support and ITAMG, subject to the facility’s requirements. Identify work already ordered, assign any remaining removal and packing tasks, and define the handoff to ITAMG’s data treatment, logistics and disposition reporting.
Can retired Digital Realty customer equipment offset decommissioning costs?
Eligible equipment may have resale value based on its model, configuration, condition and market demand. Provide an inventory for ITAMG to assess and ask the proposal to distinguish service charges, valuation assumptions and any recovery credit.
Does equipment collection close the Digital Realty account?
No. The account holder must confirm any service termination, billing and space-return requirements with the operator. Equipment collection and disposition records document the agreed asset work.
Discuss Your Digital Realty Data Center Project
Discuss the customer equipment, operator tasks already arranged and security requirements. ITAMG will help define the remaining work and information needed for an independent proposal.