ITAMG Case Study
ITAMG Data Center Decommissioning Case Study Healthcare

How a health system cleared 52 racks and cabinets without moving readable media off-site

A regional health system retired 766 assets after moving its main clinical system to a hosted provider.

The scope covered a data center inside a working hospital and a separate disaster recovery cage.

ITAMG cleared 46 hospital racks over 22 overnight shifts and six recovery-cage cabinets over three day shifts. It destroyed 4,205 drives and 310 tapes at their originating sites before equipment moved.

The work returned 1,900 square feet on schedule and produced $253,642 in net cash to the client.

Certifications
R2v3 NAID AAA RIOS
Aligned to
NIST SP 800-88 Rev. 2
Compliance
Compliant: SOC 2
Figure 1 Engagement outcomes

4,515 media items destroyed

4,205 drives and 310 tapes were destroyed on-site under witness and listed on one certificate.

22 controlled night shifts

Crews worked from 10 p.m. to 5 a.m. around clinical access and shared hospital routes.

52 racks and cabinets cleared

46 were inside the hospital; six were in the separate recovery cage.

$253,642 net cash to the client

$420,280 in client recovery less $166,638 in project cost.

01
Client and assignment

Two retirement sites, one fixed hospital handoff

Figure 2 Engagement at a glance
DetailProject record
Type of organizationA regional health system covered by HIPAA
SizeA multihospital system with a substantial outpatient network
Publication basisThe client is anonymized under contract, and exact project dates are omitted to reduce re-identification risk. This was one completed engagement. Recovery figures are historical, not current offers.
Sites retiredThe main data center inside a working hospital and a separate disaster recovery cage
Retirement triggerThe main clinical system moved to a hosted provider, leaving the on-site servers and storage ready for retirement
ApprovalsThe VP of Technology signed off, the Privacy Officer approved the media controls, and Facilities accepted the room
Control basisThe HIPAA Security Rule, including 45 CFR 164.310(d), and the hospital's environment-of-care requirements
02
The assignment

Two acceptance conditions defined the assignment

No readable media could leave its originating site. The hospital room also had to be released to the conversion contractor on the date Facilities had set.

ITAMG had to retire 766 assets and an eleven-year tape archive within those controls while the hospital remained in operation.

03
Operating constraints

The constraints that set the work plan

01

One freight route served clinical and support teams

The lower-level data center was one corridor from clinical space. Its freight path was shared with Materials Management and Food Service.

The service area and freight elevator were available only in approved windows. Every movement to the street followed the hospital's access and protection plan.

02

Access was limited to seven hours each night

Crews could work only from 10 p.m. to 5 a.m. An emergency-department surge, a code or a Facilities conflict could cancel a window after staging began.

The schedule had to absorb each lost window without changing the room handoff date.

03

Readable media stayed at its originating site

Policy required each drive and tape to remain on-site through witnessed destruction. ITAMG documented custody until that control was complete.

No intact media moved between the two sites or to ITAMG's processing facility.

04

The tape archive required a separate count

The eleven-year archive added 310 tapes. ITAMG reconciled the available catalog to the physical count before destruction.

05

The hospital room had a fixed release date

The conversion contractor was already booked before the decommissioning scope was written. A cancelled window reduced the remaining schedule; it did not move the handoff.

04
Execution sequence

Access, custody and closeout were planned as one sequence

01

Build the baseline and approve the route

ITAMG walked the sites with IT, the Privacy Officer, Facilities and Environmental Services. The team recorded every asset and media identifier visible at the rack.

Identifiers blocked before de-racking were added as units came out. The route plan covered protected corridors, fire exits, elevator scheduling and floor protection.

ITAMG documented two options: physical destruction and verified sanitization using the NIST Purge method. After reviewing data classification, technical verifiability and risk tolerance, the Privacy Officer selected physical destruction.

Control point A baseline of 766 assets, 4,205 drives and 310 tapes; an approved night-access plan; and two priced media-control options.
02

Remove and destroy media under witness

ITAMG removed each drive and tape under documented custody, scanned its identifier and kept it at its originating site through physical destruction.

The Privacy Officer or a designee witnessed the work at both locations. ITAMG reconciled the destroyed-media record against the baseline before closeout.

Control point One certificate listed 4,205 drive serial numbers and 310 tape barcodes or other identifiers. One witness statement covered both locations.
03

Clear the hospital racks and recovery cage

At the hospital, ITAMG disconnected and removed the equipment, in-cabinet device cabling, rail kits, client-owned racks and power units.

The protected corridor was restored before day staff arrived. At the recovery cage, ITAMG emptied the provider-owned cabinets and left the cabinets and facility cabling in place.

Control point 52 racks and cabinets cleared, 11 secure transport runs documented, and the recovery cage released two months before the contract date.
04

Reconcile the records and release the room

ITAMG matched 766 assets and 4,515 destruction records to the opening baseline, then cross-referenced the certificate, destruction log and witness statement.

The settlement report recorded the client recovery credited for each accepted asset.

Closeout The audit package was posted to the client portal, and 1,900 square feet were handed to the conversion contractor on schedule.
Client responsibilities

The health system approved site access, the work plan and night windows. It also coordinated Facilities and Environmental Services.

The Privacy Officer or a designee witnessed on-site destruction. ITAMG staffed the night work, managed execution and assembled the closeout records.

05
Completed work

What the completed work achieved

Figure 3 Completion record
4,205
Drives destroyed on-site
310
Backup tapes counted and destroyed
0
Readable drives or tapes transported
1
Certificate listing every media identifier
52
Racks and cabinets cleared
766
Assets in the final reconciliation
22
Overnight shifts worked
3
Night shifts lost to clinical priorities
2 months
Recovery cage released before contract date
11
Secure transport runs with documented custody
1,900
Square feet returned for clinical use
2
Locations covered by one witness statement
06
Financial settlement

$253,642 in net cash after project cost

$253,642

$420,280 in client recovery less $166,638 in project cost produced $253,642 in net cash. The project also avoided $18,400 in colocation charges and returned 1,900 square feet; neither is included in net cash.

How the settlement is calculated

Client recovery is the amount ITAMG paid or credited to the health system for accepted assets based on secondary-market values at the time of the engagement. It is not ITAMG's downstream sale price.

Project cost is the sum of the listed service charges. Net cash is client recovery less project cost.

Client recovery by category

Settlement rates reflected model, configuration, condition and secondary-market demand at the time of the engagement. The table shows accepted quantities and recovery credited to the client.

Drive value is excluded because every drive was destroyed on-site. The modeled purge alternative appears after the project-cost table.

Figure 4 Client recovery credited by asset category
Asset categoryAccepted quantity and settlement basisClient recovery
Servers, sold as complete systemsBlade and rack servers from Cisco, HPE and Dell, spanning half-width blade, 1U and 2U formats. 312 accepted units; $820 client recovery per unit$255,840
Network equipmentData center and campus switches, wireless controllers and firewalls. 123 accepted units; $520 client recovery per unit$63,960
Storage equipmentSAN controllers and expansion shelves, sold empty after the drives were destroyed on-site. 153 accepted units; $380 client recovery per unit$58,140
Parts recovered from systems not sold wholeMemory, processors, power supplies and mezzanine cards recovered from blade and rack chassis. 86 chassis; $380 client recovery per chassis$32,680
Power, tape hardware and appliancesRack power units, tape-library hardware and KVM consoles from both sites. 92 accepted units; $105 client recovery per unit$9,660
Total client recovery766 accepted assets across the five recovery categories$420,280

Project costs

The fixed quote covered labor, asset processing, transport, destruction and recycling across both sites. The bundled labor charge includes night work inside the hospital.

Figure 5 Fixed project cost by workstream
Cost itemScopeAmount
Labor and removal at nightBundled project charge for night work inside the hospital, including remobilization after cancelled access windows$92,400
TransportInsured transport on 11 secure runs, scheduled around the hospital's approved access windows$19,800
Project management and site protectionProtected-corridor setup, infection-control materials, coordination and reporting$12,510
RecyclingFixed project charge for destroyed media and residual chassis or components left after parts recovery, handled through ITAMG's R2v3-certified operations$11,500
Asset processing and testing766 assets received, audited, tested and reported line by line, at $15 per asset$11,490
On-site destruction at both locationsBundled project charge for destroying 4,205 drives and 310 tapes on-site, including identifier capture, witnessing, reconciliation and certification$11,288
Labor at the recovery cageThree days at standard day rates, totaling 9 crew-days$7,650
Total project costFixed project-cost quote covering both sites$166,638
Why the health system selected destruction

HIPAA requires a final-disposition process; it does not prescribe shredding. For this engagement, the health system selected Destroy under its policy.

The comparison for the unselected Purge option used a sanitization and verification cost of $4.51 per drive for 4,205 drives, while retaining destruction for 310 tapes.

The modeled option cost about $19,700, or $8,400 more than destruction, and added about $246,000 in client recovery and $237,600 in net value.

The certificate, destruction log and witness statement document the approved method and the completed work.

07
Closeout evidence

The closeout record from baseline to final disposition

Figure 6 Records delivered at closeout
DocumentWhat the record contains
Certificate of destruction (1)Method, dates and locations, with 4,205 drive serial numbers and 310 tape barcodes or other identifiers on one certificate
Destruction logIdentifier, media type and destruction result for each drive and tape, reconciled to the certificate
Witness statement (1)ITAMG and client-witness attestations that all listed media was physically destroyed on-site
Chain-of-custody records (11)The responsible party at each documented handoff for every secure run; equipment moved only after its data-bearing media was removed and destroyed on-site
Media disposition reportMethod, date, site, media identifiers and supporting destruction and witness records
Settlement, recycling and downstream reportsClient recovery for each accepted asset and downstream recycling records from ITAMG's R2v3-certified operations
Final reconciliation766 assets and 4,515 destruction records matched to the opening baseline
08
Relevant capabilities

Controls and documentation for retired IT assets

ITAMG scopes custody, media disposition, asset recovery and recycling as one documented workflow.

This engagement used data center decommissioning, data destruction, server recycling and data center recycling.

Independent company ratings for ITAMG

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Plan a decommission

Working inside a facility that cannot pause?

ITAMG provides service coverage across all 50 states. Each proposal defines the access plan, schedule, removal scope, approved media method, closeout records and fixed project quote.

Since 1999
IT asset disposition experience
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