ITAD Best Practices: Enhancing Chain of Custody in IT Asset Disposition

Discover essential ITAD best practices for improving chain of custody in IT asset disposition. Join ITAMG experts as they reveal effective methodologies to bridge the gap between ITAD vendors and companies. Learn how asset tagging, meticulous record-keeping, and diligent reconciliation processes can enhance your ITAD program management.

Are you struggling with IT asset disposition? Our video explores crucial ITAD strategies to optimize your asset lifecycle management. From deployment to disposal, we cover key aspects of ITAM and ITAD processes that every organization should implement.

Enhance your IT asset management today! Download our free ITAD management guide at: https://www.itamg.com/itad-program-management

Don’t miss out on valuable insights to improve your ITAD practices. Watch now to learn how to:
• Implement effective asset tagging systems
• Maintain accurate asset records throughout the lifecycle
• Conduct thorough reconciliations with ITAD vendors
• Address discrepancies in asset disposal reports
• Develop strategies for handling problematic assets

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Transcript:

Charles Veprek, Director of Business Development

You think that there’s a process that could bridge the gap between an IT asset disposition vendor and the customer to help improve the chain of custody process?

Frank Milia, Chief Operating Officer

Yeah, well, I think good asset management starts at the cradle. You are deploying asset tags and keeping a good record. Even if that record is in a spreadsheet, which a lot of companies are still doing, are you updating that record throughout the life cycle? Then when it comes time for disposal, are you scanning those assets out as they leave the door and then doing a reconciliation with your ITAD vendor? Then when that ITAD vendor provides back their reports and there’s some discrepancy, are you taking real action towards addressing that discrepancy? Because in reality, we’d like to be perfect, but that’s just not what happens. Even out of your control, if you have an asset where it was an asset tag, let’s say, or the asset tag fell off, serial number has been scratched off the machine and the machine doesn’t power on. We can’t even go into the bios and find the serial number. We have a machine that’s disposed of with no information. Now, we’re doing millions of assets, so it’s very likely that that does occur. How does an asset management team address that? Now, ideally, it would have been addressed before it left the door. They would have some understanding of what level of approach do we want to take in that scenario.