Discover how ITAMG fosters innovation in IT asset management through employee empowerment. In this video, ITAMG COO Frank Milia shares insights on cultivating a culture where team members are encouraged to identify problems and propose solutions. Learn how this approach drives continuous improvement in IT asset disposition, data destruction, and electronics recycling processes.
Frank Milia emphasizes the importance of creating an environment where employees across all levels of the organization feel comfortable raising their hands to point out issues and suggest potential solutions. This culture of open communication and problem-solving is crucial for innovation in the IT asset management industry.
At ITAMG, we believe that our team members are our greatest asset in driving innovation and improving our IT asset disposition services. By empowering employees to speak up about challenges they face and ideas they have, we’re able to continuously refine our processes and deliver better results for our clients.
If you’re looking for a partner that values continuous improvement and employee-driven solutions, consider ITAMG for your IT asset disposition needs.
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Transcript:
Frank Milia
I think it’s important in any business to cultivate a culture where people feel that they can raise their hand and say, I see a problem, here’s potentially a solution. So I’d like to think that we’ve fostered that environment in our company, whether it’s on the floor in processing or in the technical positions of the company or in sales and account management for people to say, I’ve identified an issue. I believe that this is a way to solve it is ideal, or I’m struggling with this. I need training in this. I think management could do a better job providing training in this specific part of my position. So I think if a company wants to innovate, they have to find the problems that they need to be working on going to find those only if you have teams that feel like they’re not going to be scolded for bringing up problems, but that they’re going to be rewarded. And that reward might be simply being trained on how to solve that problem.